We've Got Answers To Frequently Asked Questions About Shipping Your Reptiles And More

UGR Ship offers you the easiest and cheapest way for you to ship your reptiles, aquatics, feeders, fauna and more. We have partnered with UPS to provide discounted shipping labels to you for your shipping needs. Our website provides the best prices on UPS shipping labels with the simplest label creation experience.

UGR Ship is certified and authorized to ship all live animals allowed by our partner carrier, UPS. All allowed animals and requirements can be viewed by clicking here. This includes, but is not limited to, non-venomous reptiles, feeder worms, crickets, aquatics and fauna.

Please use the carrier live animal shipping standards as shown here, and only use the Next Day Air for live reptiles and fish.

If you additional questions about shipping other animals or items please call us at 855-494-3777 or email us at mail@ugrship.com

All animal shipments require labels on your shipping box with the species (common name and scientific name), as well as “Wildlife” on the side of the box. We recommend adding “Live Harmless Animal” per industry standards.

Please don’t neglect this requirement, and do your research so that you’re not shipping an animal to a location where it is not allowed. No live animal shipping to Hawaii, Puerto Rico, or internationally.

Currently UGR Ship does not offer insurance on any shipments

After your package is sealed and you have applied your shipping label, we recommend dropping it off at a Customer Center. Avoid Authorized shipping outlets as they generally refuse live animal shipments and it’s just not worth the hassle. You can find your nearest carrier location by clicking HERE.

Yes, absolutely! You can call us at 855-494-3777 to have a driver come pickup your package(s). Please note, there is an small, additional fee for this service, but it will save you time and you won’t have to travel to ensure your packages get shipped.

It’s easy! Just visit our Create A Label page, fill-in your shipping details, checkout, and immediately download and print your shipping label from the confirmation page. You will also get an email with a link to view and print your shipping label.

It’s a very quick and simple process.

Your label is valid and can be used for up to 30 days from the day of purchase.

No. Venomous reptile shipping is absolutely prohibited using our labels. If you need to ship venomous reptiles, please contact your local Delta Cargo for more information.

Yes. If you’re a high volume shipper we can offer you special additional discounts. Contact us at 866-919-7447 or mail@ugrship.com